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Last Updated: October 8, 2025

At Zentarys, we are committed to protecting your privacy and ensuring a secure shopping experience for our premium skin, body, and hair care products. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you visit zentarys.com, make purchases, or interact with our services, including our secure Cartpanda checkout and Selfnamed-sourced grooming essentials.

1. Information We Collect

We collect the following types of information to provide a personalized and seamless grooming experience:

  • Personal Information:
    • Name, email address, phone number, billing/shipping address, and payment details (processed securely via Cartpanda’s international gateway).
    • Account information if you create a profile (e.g., for tracking orders or managing rewards).
  • Non-Personal Information:
    • Browsing data: IP address, browser type, device information, and pages visited.
    • Cookies and similar technologies: Used for analytics, site functionality, and personalized ads (e.g., to recommend our hypoallergenic skin serums).
  • Purchase Data: Order history, product preferences (e.g., Zentarys Trimmer or BodyShield Lotion), and shipping details.
  • Marketing Data: Newsletter subscriptions, promotional preferences, and survey responses.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you place an order, sign up for our newsletter (“Zentarys Edge” for 10% off), contact support@zentarys.com, or submit reviews for skin/body/hair products.
  • Automatically: Via cookies, pixels, and analytics tools (e.g., Google Analytics) when you browse zentarys.com or interact with our ads.
  • From Partners: Through trusted partners like Selfnamed (Leaping Bunny Certified, Vegan Certified, Clean at Sephora) for order fulfillment or CJDropshipping for logistics.

3. How We Use Your Information

We use your data to enhance your grooming experience and ensure compliance with industry standards:

  • Order Processing: To fulfill purchases, process payments, and ship products (e.g., FDA Approved trimmers and serums) via Cartpanda and CJDropshipping.
  • Customer Support: To respond to inquiries, provide grooming tips, or resolve issues (e.g., returns for sensitive skin products).
  • Personalization: To recommend products like our Recovery Serum or Hair Zen Oil based on your browsing or purchase history.
  • Marketing: To send newsletters, exclusive offers (e.g., free shipping on $50+), and updates on new skin/body/hair launches, with your consent per CAN-SPAM Act.
  • Site Improvement: To analyze usage patterns and optimize zentarys.com for faster load times and better UX.
  • Legal Compliance: To meet CCPA, FDA, and other regulatory requirements for our certified grooming products.

4. How We Share Your Information

We only share your data with trusted partners under strict agreements:

  • Service Providers:
    • Cartpanda for secure checkout and payment processing.
    • Selfnamed for sourcing Dermatologist Tested, Hypoallergenic, and Clean at Sephora products.
    • CJDropshipping for USA-only shipping logistics.
  • Analytics Partners: Tools like Google Analytics for site performance (anonymized data).
  • Legal Obligations: If required by law (e.g., tax reporting or CCPA data requests).

We do not sell your personal information to third parties.

5. Data Protection Measures

Your security is our priority:

  • Encryption: We use SSL (Secure Socket Layer) for all data transfers, including Cartpanda checkouts.
  • Access Controls: Only authorized personnel access your data, under strict confidentiality.
  • Certified Partners: Selfnamed ensures all skin/body/hair products meet Leaping Bunny, Vegan, and FDA standards, free from over 2,700 harmful ingredients.
  • Regular Audits: We conduct periodic security reviews to protect your grooming data.

6. Your Privacy Rights

Under CCPA and other applicable laws, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Deletion: Request deletion of your data (subject to legal retention requirements).
  • Opt-Out: Opt-out of data sharing or targeted ads via our Your Privacy Choices page.
  • Non-Discrimination: We won’t penalize you for exercising your rights.

To exercise these rights, email support@zentarys.com or visit Your Privacy Choices.

7. Cookies and Tracking

We use cookies to enhance your experience:

  • Essential Cookies: Enable site functionality and Cartpanda checkout.
  • Analytics Cookies: Track site performance (e.g., which skin care products are popular).
  • Marketing Cookies: Deliver personalized ads (e.g., for our Beard Zen Oil).

Manage preferences via our Your Privacy Choices page or browser settings.

8. Third-Party Links

Zentarys.com may link to external sites (e.g., Selfnamed or Cartpanda). We are not responsible for their privacy practices. Review their policies separately.

9. Children’s Privacy

Our site and products are for users 18+. We do not knowingly collect data from children under 13, per COPPA.

10. International Users

Zentarys currently serves the USA only. If you access our site from abroad, your data is processed under USA laws.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here with a revised “Last Updated” date.

12. Contact Us

For questions, concerns, or to exercise your rights, contact us at:

Thank you for trusting Zentarys with your grooming journey. We’re here to protect your data as fiercely as we protect your skin, body, and hair.

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