Free shipping on orders over $80

Last Updated: October 8, 2025

Welcome to zentarys.com. These Terms and Conditions govern your use of our website, purchases of our premium skin, body, and hair care products, and interactions with our services, including our secure Cartpanda checkout and Selfnamed-sourced grooming essentials. By accessing or using our site, you agree to these terms. If you do not agree, please do not use our site.

1. General Use of the Website

Zentarys.com is designed for personal use by individuals 18 years or older. You agree to:

  • Use the site for lawful purposes only, in accordance with USA regulations.
  • Not resell or distribute our products (e.g., Zentarys Trimmer, Recovery Serum) without written permission.
  • Provide accurate information during account creation, purchases, or support requests via support@zentarys.com.

2. Product Purchases

All purchases are subject to the following:

  • Order Processing: Orders are processed via Cartpanda’s secure international gateway, with fulfillment by Selfnamed and CJDropshipping for USA delivery.
  • Pricing: Prices are in USD, excluding taxes and shipping unless stated (see Shipping Policy). We may adjust prices without notice.
  • Availability: Products like our Hypoallergenic BodyShield Lotion are subject to stock availability. We reserve the right to cancel orders due to stock shortages or pricing errors.
  • Payment: We accept major credit cards and digital payments via Cartpanda. You agree to provide valid payment information.

3. Product Standards and Safety

Our grooming products, sourced from Selfnamed, meet the highest industry standards:

  • Certifications: Leaping Bunny Certified (cruelty-free), Vegan Certified, Clean at Sephora (free from over 2,700 harmful ingredients), Dermatologist Tested, and FDA Approved.
  • Usage: Products are for external use only. Follow instructions to avoid irritation, especially for sensitive skin or hair care routines.
  • Patch Testing: We recommend patch testing skin/body/hair products to ensure compatibility, as individual reactions may vary.

4. Returns and Refunds

We offer a 30-day return policy for eligible products:

  • Unopened, unused items (e.g., Beard Zen Oil, devices) can be returned within 30 days of delivery.
  • Contact support@zentarys.com with your order number for a prepaid return label (USA only).
  • Refunds are issued within 7-10 business days after receipt, per our Returns Policy.
  • Non-returnable: Opened skin/body/hair products (per FDA hygiene rules), gift cards, or sale items.

5. Shipping

We ship exclusively to the USA via CJDropshipping and Selfnamed partners:

  • Free shipping on orders $80+ (5-7 business days).
  • Standard ($5.99, 5-7 days) and expedited ($12.99, 2-3 days) options available.
  • Full details in our Shipping Policy.

6. Intellectual Property

All content on zentarys.com, including logos, product images, and descriptions (e.g., for our FadeMaster Clipper Guards), is owned by Zentarys or licensed partners. You may not:

  • Reproduce, copy, or distribute content without permission.
  • Use our trademarks (e.g., “Zentarys”) for commercial purposes.

7. Limitation of Liability

Zentarys is not liable for:

  • Misuse of products (e.g., ignoring patch test recommendations for skin serums).
  • Allergic reactions or injuries from improper use of devices or care products.
  • Indirect damages, such as loss of data or profits, from site use or product purchases.

Our liability is limited to the purchase price of the product, per applicable USA law.

8. User Conduct

You agree not to:

  • Post false reviews or defamatory content about our grooming products.
  • Attempt unauthorized access to zentarys.com or its systems.
  • Use automated tools (e.g., bots) to scrape data or disrupt site functionality.

9. Third-Party Services

We partner with trusted providers:

  • Cartpanda: Secure checkout and payment processing.
  • Selfnamed: Supplies our Dermatologist Tested, Clean at Sephora grooming products.
  • CJDropshipping: Handles logistics for USA orders.

External links (e.g., to Selfnamed’s site) are governed by their own terms. Review them separately.

10. Governing Law

These Terms and Conditions are governed by the laws of California, USA, where Zentarys operates. Any disputes will be resolved in California courts.

11. Modifications to Terms

We may update these Terms and Conditions to reflect changes in our practices or legal requirements. Updates will be posted here with a revised “Last Updated” date.

12. Termination

We reserve the right to suspend or terminate your access to zentarys.com for violations of these terms, such as fraudulent orders or misuse of our site.

13. Contact Us

For questions, concerns, or support, contact us at:

Thank you for choosing Zentarys for your premium grooming needs. We’re committed to delivering exceptional skin, body, and hair care experiences.

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